Shipping policy
At JustGirlees, we are committed to delivering your order quickly, safely, and reliably.
1. Order Processing Time
All orders are processed within 1–2 business days after confirmation.
- Orders are not processed on Sundays or public holidays
- In case of high order volume, slight delays may occur
2. Shipping Time
Once your order is shipped, delivery typically takes:
- 3–7 business days (depending on your location)
Please note that delivery times may vary due to external factors such as courier delays or weather conditions.
3. Shipping Charges
- Shipping charges will be calculated and shown at checkout
- Any promotional free shipping offers (if applicable) will be clearly mentioned on the website
4. Order Tracking
Once your order has been shipped, you will receive a tracking ID via WhatsApp or email (if available), allowing you to track your shipment in real time.
5. Incorrect Address
Please ensure that your shipping address is accurate and complete.
- We are not responsible for orders delivered to incorrect addresses provided by the customer
- In such cases, re-shipping charges may apply
6. Delivery Issues
If you experience any issues with your delivery (delays, lost package, etc.), please contact us.
We will coordinate with the courier service to resolve the issue as quickly as possible.
7. Damaged Package
If your package arrives damaged, please contact us within 48 hours of delivery with:
- Your order number
- Clear photos of the package and product
We will review the issue and provide a suitable solution.
8. Contact Information
For any shipping-related queries, feel free to contact us:
- WhatsApp / Phone: [03264747225]
We aim to respond within 24 hours.
Final Note
By placing an order with JustGirlees, you agree to the terms of this shipping policy. We strive to ensure a smooth and transparent delivery experience for every customer.